Rapid Response Team achieves where others have failed

Just four months after its launch a specialist care provider has rapidly expanded provision to support patients whose placements have broken down or who are stuck in hospital.

Launched in January, Alcedo Care’s Rapid Response Team (RRT) was created to provide urgent, person-centred care packages for people who need immediate support – from helping individuals return home safely after hospital stays, to stepping in at short notice when placements suddenly break down.

And the team has expanded rapidly, with 14 staff members now employed with backgrounds in mental health, clinical and complex care, including four dedicated nurses.

Its first referral was to support a woman in Wales whose residential placement had broken down. The RRT was on site within two hours, stabilising the client and she transitioned smoothly to her new placement after two weeks of support.

The team has since delivered multiple complex care packages, including mobilising care for a tracheostomy client who was able to return home within six weeks and helping a young man with mental health needs whose previous placement had broken down.

Claire Culshaw, group head of mobilisation, said “Our RRT is about more than rapid response, it’s about rapid reassurance. We’re there when people need us most.

“Every package of care we deliver is not just about stabilising a situation, it’s about helping people rediscover their quality of life.

“The RRT is now a vital part of Alcedo Care’s holistic approach to supporting independence, recovery and continuity of care for everyone we support.”