Complex Care Management Insights

When sponsorship rules collide with care reality

Written by Joanne Makosinski | Feb 17, 2026 12:57:33 PM

 

Donna Thompson, managing director of Callaway Care and Support, a residential and supported living specialist services provider, explores how employment sponsorship, workforce stability, and immigration policy are impacting the complex care sector

There has been a growing, thoughtful conversation across adult social care about sponsorship, workforce stability, and how immigration policy interacts with the realities of publicly-funded services.

It is not a loud debate, but it is an important one, because the decisions being made quietly now will shape the resilience of care services for years to come.

Below the surface

Much of this discussion is happening below the surface – in planning meetings, in recruitment conversations, and in honest exchanges with staff where the answers are not always straightforward.

Recent changes to sponsorship salary thresholds were introduced with the stated intention of protecting workers and raising standards.

However, for many care providers, these changes are creating practical challenges that are worth reflecting on, particularly in the context of how adult social care is funded and commissioned.

Adult social care is often discussed as part of the wider economy, but it functions very differently in practice.

For many care providers, these changes are creating practical challenges that are worth reflecting on, particularly in the context of how adult social care is funded and commissioned

Recruitment into frontline care roles has been declining for several years, and many services rely on sponsored staff to maintain safe staffing levels and continuity of care.

In this context, sponsored workers are not replacing a readily-available domestic workforce, but filling roles that would otherwise remain vacant.

Current sponsorship rules require sponsored care workers to be paid at a higher rate than non-sponsored colleagues undertaking the same role.

This differential is driven by immigration requirements, rather than role complexity, seniority, or additional responsibility.

Job security

When providers speak to sponsored staff, a common theme emerges. Many place greater value on job security, continuity, and being treated consistently within their teams than on pay differentials alone.

At present, there is no lawful mechanism to reflect this preference within sponsorship rules.

As a result, providers are required to make difficult operational decisions. Either adjusting pay structures in ways that can create internal imbalance, or stepping back from sponsorship altogether and risking the loss of experienced staff.

These decisions are being made quietly, often service by service, long before they ever show up in data or headlines.

It is also important to recognise that the impact of these changes is not uniform.

While some organisations may be better placed to absorb increased staffing costs, the most-acute risk sits with providers operating on fixed or capped local authority rates

While some organisations may be better placed to absorb increased staffing costs, the most-acute risk sits with providers operating on fixed or capped local authority rates.

In these settings, sudden cost increases cannot be offset through pricing,regardless of ownership model or organisational structure.

This is less a question of margins, and more a reflection of structural funding constraints and timing within a publicly funded system.

Timing plays a role

National Minimum Wage uplifts are announced through the Budget process, providing a degree of visibility for providers and commissioners.

Sponsorship salary thresholds, however, are often confirmed later in the year, after budgets, fee assumptions, and staffing models have already been agreed.

This creates a waiting game.

Providers are expected to prepare, forecast, and set responsible budgets without knowing what the final sponsorship rates will be.

Planning is done in good faith, based on assumptions rather than certainty, and revised later when figures are confirmed.

This approach increases financial risk and opens the threshold for instability in a sector that is already operating with limited headroom.

Alongside this, many providers experience a lack of clarity in how immigration guidance is interpreted and applied in practice.

Attempts to seek reassurance or definitive answers can lead down complex and time-consuming routes, often without resolution.

Systems and processes feel heavily bureaucratic, difficult to navigate, and rooted in frameworks that have not kept pace with the operational realities of modern care delivery.

For employers trying to comply fully and responsibly, this lack of accessibilityadds another layer of risk rather than reducing it.

None of this is to dismiss the importance of managing migration or protecting workers.

Those objectives are understood and shared.

Systems and processes feel heavily bureaucratic, difficult to navigate, and rooted in frameworks that have not kept pace with the operational realities of modern care delivery

Across the sector, there is a strong and genuine commitment to fairness, stability, and high-quality care for the people we support.

The question is how those aims are delivered in sectors where funding,commissioning, and workforce supply operate differently from the wider economy.

There are alternative ways in which immigration policy can interact with publicly-funded services, including approaches that recognise sector-specific funding constraints or provide transitional arrangements aligned with commissioning cycles.

The reliance on salary thresholds alone has particular implications in adult social care that merit consideration.

With immigration, health, and local authority funding responsibilities sitting within the same administration, there is an opportunity to consider how workforce policy, funding mechanisms, and reform timelines interact in practice.

Taking time to reflect on these dynamics now offers an opportunity to strengthen alignment between policy intent and care reality, supporting a workforce that is stable, valued, and able to deliver consistent, high-quality care

Immigration policy does not operate in isolation. When thresholds change, the effects are felt first by providers, then by commissioners, and ultimately by the people who rely on care services.

What is missing is a single point of accountability for how these decisions interact in practice.

At present, the risks created by these interactions are managed locally rather than addressed systemically.

The concern being expressed across parts of the sector is not resistance to change,but misalignment.

When workforce policy, funding structures, and reform timelines move out of step, instability is a predictable outcome rather than an unexpected one.

Taking time to reflect on these dynamics now offers an opportunity to strengthen alignment between policy intent and care reality, supporting a workforce that is stable, valued, and able to deliver consistent, high-quality care.