Specialist neurorehabilitation programme brings success

CHD Living has released its latest Rehabilitation Services and Clinical Outcomes Report for 2024/25, showcasing the life-changing impact of its specialist neurorehabilitation and complex care pathways.

And, with 94% of residents improving their functional independence, and nearly half returning home – the majority without a formal care package – the data confirms the service’s strength in promoting recovery, dignity, and hope.

Delivered across two purpose-built rehabilitation centres in Surrey – Bagshot Park Neurorehabilitation Centre and Kingston Rehabilitation Centre – the rehabilitation services support individuals with complex needs, including brain and spinal cord injuries, neurological conditions, and long-term disabilities.

Every person we support comes to us with a unique story and set of challenges, and it’s our responsibility to help them rebuild confidence, restore independence, and reimagine what’s possible

The centres are NHS-preferred providers for ABI and neurorehabilitation, combining medical, therapeutic, and psychological expertise with homely environments that promote confidence and independence.

Each resident is supported by a multidisciplinary team, including physiotherapists, occupational therapists, speech and language therapists, psychologists, and specialist nurses.

And facilities such as hydrotherapy pools, independent living suites, and sensory rooms are used to enhance recovery and prepare individuals for life beyond the care setting.

Clinical outcomes for the year included:

• 94% of residents improved their functional independence (UK FIM-FAM)
• 47% were discharged home, with two-thirds requiring no formal care package
• Meaningful improvements were recorded across the Northwick Park Dependency Scale (NPDS) and Rehabilitation Complexity Scale - Extended (RCS-E)

Lucy, a young mother diagnosed with Guillain-Barré Syndrome, progressed from maximum assistance to full independence within just four weeks.

And Nigel, a former HGV driver recovering from a brain stem stroke and tracheostomy, walked out of the centre and reconnected with his passion for cycling.

Jon Stanley, chief operating officer at CHD Living, said: “These outcomes reflect the dedication, skill, and compassion of our rehabilitation and complex care teams.

“Every person we support comes to us with a unique story and set of challenges, and it’s our responsibility to help them rebuild confidence, restore independence, and reimagine what’s possible.

“I’m proud of the progress we’ve made and even prouder of the people behind it - their work changes lives, every single day.”

What unites our approach is a deep belief that every individual deserves to feel hopeful, empowered and in control of their future

Alice Bruce, clinical head of rehabilitation services, added: “Behind every clinical outcome is a person who’s been seen, heard, and supported.

“These results aren’t just numbers; they’re hard-won milestones in someone’s life.

“Whether it’s walking unaided again, regaining speech, or simply building confidence, progress looks different for everyone.

“What unites our approach is a deep belief that every individual deserves to feel hopeful, empowered and in control of their future.

“That’s what specialist rehabilitation should be about, and it’s what we strive to deliver every day."

As part of ongoing development, CHD Living introduced new independent living suites in 2024/25 to bridge the transition between rehabilitation and home.

It also completed a pilot psychology-led study that confirmed the effectiveness of structured neurorehabilitation in reducing care dependency.