Cornerstone Healthcare unveils its 2024/25 ESG Impact Report

Cornerstone Healthcare Group has published its ESG Impact Report for 2024/25, celebrating a year of outstanding achievements in care quality, employee wellbeing, and industry-leading environmental sustainability.

The report highlights Cornerstone’s continued commitment to providing high-quality, person-centred care while embedding sustainable practices into every aspect of its operations.

And it reveals that the group has achieved FuturePlus IMPACT CERTIFIED status.

Paul Hayes, chief executive, said “We are proud to combine award-winning care with sustainable practices that protect our planet and support our people.

“We are delighted that our hard work and commitment to sustainability have meant achieving FuturePlus IMPACT CERTIFIED status with an improved ESG score from 289/500 to 321/500 in one year.”

FuturePlus chief executive, Alex Smith, added: “Cornerstone’s Impact Report represents exactly why we are passionate about partnering with businesses committed to sustainability.

“When organisations like Cornerstone embed sustainability into their everyday business practices, and not just as a box-ticking exercise, they create lasting value that extends far beyond their operations.

“This report demonstrates how businesses can drive meaningful change while delivering exceptional service and care and it is proof that sustainability and business success go hand in hand.”

Highlights of the report include:

Leading the way in sustainable care

• Achieving FuturePlus IMPACT CERTIFIED status with an improved ESG score from 289/500 to 321/500 in one year
• Contributing positively to 14 of the UN’s 17 Sustainable Development Goals
• Diverting 90% of waste from landfill, introducing food waste separation, and moving to fresh, locally-sourced suppliers
• Expanding the use of solar panels, electric vehicle charging points, and cycle-to-work incentives to reduce the carbon footprint.

Investing in people

• The workforce has expanded to 378 employees, with enhanced wellbeing support including private medical insurance, mental health champions, and new breakout spaces
• Over 300 staff have been trained in-house in NAPPI techniques to improve resident care
• Honouring 17 colleagues at Long Service Awards, representing 160 collective years of dedication
• Partnering with The Care Workers’ Charity to fund vital crisis support for UK care workers

Award-Winning excellence in care

• Named Specialist Care Provider of the Year – Small Group at the HealthInvestor Awards 2024 and 2025
• Achieving Affiliate Organisation status with NAPPI UK, reinforcing Cornerstone’s commitment to restraint reduction and best practice in specialist training
• Partnering with Care England to deliver groundbreaking research on decaffeination in care settings, improving outcomes for residents

Expanding sustainable care with The Burren

• In June 2025, Cornerstone opened The Burren, an 80-bed eco care home in Bristol built to BREEAM ‘Excellent’ sustainability standards. This innovative home features solar power, air-source heat pumps, and a living roof that benefits local biodiversity, creating 140 new jobs and setting a new benchmark for sustainable care homes